i89 game Privacy Policy
This policy provides a full description of how your personal information is collected, used, stored, and protected on i89 game. Please read it in full.
Introduction and Scope
i89 game ("we", "our", or "platform") is an online gaming and sports betting platform that provides services to users in Bangladesh. This privacy policy applies to the i89 game website, mobile application, and all related services.
By registering on our platform, logging in, or using any of our services, you are considered to have accepted the terms of this privacy policy. Reading our Terms and Conditions together with this privacy policy will give you a complete understanding of the terms of service.
This policy applies only to i89 game's own platform. i89 game is not responsible for the privacy practices of third-party websites or applications.
What Information We Collect
i89 game collects information from users for various purposes. The information collected includes:
2.1 Information Provided Directly
- Full name, date of birth, and gender
- Mobile number and email address
- Username and password (stored in encrypted form)
- Financial transaction details — bKash, Nagad, or Rocket mobile wallet numbers
- Documents required for identity verification (where applicable)
2.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Date, time, and session duration of platform access
- Pages visited, games played, and betting history
- Information collected through cookies and similar technologies
2.3 Information Received from Third Parties
Where identity verification or fraud prevention requires it, we may also collect information from trusted third parties. In such cases, the user will be informed about the source and purpose of the information.
Purpose of Using Information
i89 game uses the information you provide for the following purposes:
- Creating, managing, and verifying accounts
- Processing deposits, withdrawals, and other financial transactions
- Managing games, bonuses, and promotional offers
- Ensuring platform security and preventing fraud
- Complying with applicable laws and regulations
- Providing customer support via live chat and email
- Improving platform performance and user experience
- Sending relevant information and offers with your consent
i89 game never sells your information to third parties or transfers it for commercial purposes.
Information Sharing and Disclosure
i89 game may share limited information with third parties in specific circumstances, as follows:
4.1 Service Provider Partners
Necessary information may be shared with selected partner organizations for payment processing, technical support, or analytics services. These organizations may only use the information to provide specific services and are bound by confidentiality obligations.
4.2 Legal Obligations
If disclosure of information is required by court order, government agency request, or applicable law, i89 game will be obliged to do so. Where possible, the user will be notified in advance.
4.3 Business Restructuring
In the event of any business change, merger, or acquisition involving i89 game, user information may be transferred to the new entity. In such cases, users will be notified in advance and the same privacy protections will be ensured.
Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the i89 game website and application. These help ensure platform functionality, personalize the user experience, and assist in collecting analytical data.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — disabling these will prevent the platform from functioning properly.
- Functional Cookies: Remember your preferences and settings.
- Analytics Cookies: Monitor platform usage to help improve the service.
You can manage cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.
Information Storage and Retention
i89 game retains user information only for as long as necessary. Information may be retained for a specific period after an account is closed if required by law.
Financial transaction records are retained for a defined period in accordance with applicable laws and regulations. After that period, information is securely deleted or anonymized.
Stored information is protected through SSL encryption and other industry-standard security measures. Only authorized personnel have access to this information for specific purposes.
User Rights
i89 game provides users with the following rights over their personal information:
7.1 Right to Access
You can find out what information we hold about you. If you submit a request via live chat or email, we will provide details of the information collected.
7.2 Right to Correction
If your account contains incorrect or outdated information, you can request a correction. Our 24/7 support team is ready to assist in both Bangla and English.
7.3 Request for Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing transactions.
7.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. Your preferences can be changed from account settings or through the support team.
Protection of Minors
i89 game strictly prohibits persons under the age of 21 from opening accounts or using the service. Age information provided at registration is verified, and if any user is found to be under 21, their account will be closed immediately.
i89 game does not knowingly collect information from minors. If we become aware that information from a minor has been collected, it will be deleted without delay. To learn more about responsible gaming, please read our Responsible Gaming page — it covers various self-control tools in detail.
Third-Party Links and Services
i89 game works with game studios and payment partners on the platform. These third parties have their own privacy policies, and their policies will apply when using their services.
In particular for payments, bKash, Nagad, and Rocket mobile wallets have their own terms of service and privacy rules. i89 game is not responsible for the data handling practices of these organizations.
Technical Security Measures
i89 game takes industry-standard technical and organizational measures to keep user information secure:
- SSL/TLS encryption for all data transfers
- Passwords stored using strong hashing algorithms
- OTP verification to prevent unauthorized access to accounts
- Server-level firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Restricted staff access to data and staff training
However, no method of data transfer over the internet or electronic storage system is 100% secure. While we make every effort to ensure maximum security, we cannot guarantee absolute security.
Changes to Policy
i89 game reserves the right to change this privacy policy as needed. For significant changes, users will be notified at login or by email.
Updated policies will be considered effective from the date of publication. Continued use of the platform after changes will be taken as acceptance of the new policy.
For general information about i89 game and details of our services, visit our About Us page.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact the i89 game support team:
- Live Chat: 24 hours a day, 7 days a week — in Bangla and English
- Email: [email protected]
We will try to respond as quickly as possible after receiving a complaint. Complex matters relating to data protection may take more time. For general questions, visit our FAQ page — it contains answers to commonly asked questions.